Security
Security is built into everything we do
Your visa application data is protected at every step from login to submission to storage.
PDPA compliant
Your personal information stays private and protected under PDPA regulations.
Secured app
Documents are handled only in our app, never by third-party agents.
Google MFA
Multi-factor authentication powered by Google Sign-In secures your session and identity.
Safeguards every time you sign in
Google authentication
Powered by Google Sign-InSign in securely using your existing Google account. No passwords to remember. Google's trusted OAuth 2.0 flow verifies your identity before granting access.
Session protection
Sessions automatically expire after inactivity, and you'll receive an alert if your account is accessed from a new device or location.
Issa CompassWould you like to start using FaceID™ to sign in?
Protecting your personal info
Data encryption
All documents and personal data you submit are encrypted at rest and in transit using industry-standard TLS, ensuring your information is never exposed.
Hosted on Google Cloud in Singapore
Google Cloud SingaporeYour data is stored exclusively on Google Cloud Platform's Singapore data center, keeping it close, fast, and within regional data-residency boundaries.
Stay informed
Login and device activity
Easily review your sign-in history and the devices used to access your account, so you can spot anything unusual right away.
Automatic email notifications
We'll notify you whenever key changes are made to your account — such as a new device sign-in, a document upload, or an application status update.†
New Login Detected
Chrome on macOS • Bangkok, TH
Document Securely Saved
Passport_Scan.pdf uploaded
Status Changed
Email alert sent to owner
Dedicated support
Our team monitors for unusual account activity and works with authorities to detect and prevent identity fraud. If you suspect your account has been compromised, contact us immediately.
Additional resources
How to protect yourself
Your data is fully protected.
SECURED APP
We handle your documents only inside our secured app, directly with you.
PDPA COMPLIANT
Your personal information stays private and protected under PDPA regulations.
GOOGLE CLOUD SECURE
Hosted on Google Cloud servers in Singapore.
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